FT SMITH SUPERVISOR "DIGS UP" NEW REVENUE AT THE GADGET GRAVE

Supervisor of Customer Service Nancy Raney excavates new revenue in Fort Smith

It’s called the Gadget Grave (www.gadgetgrave.com).  It’s where all those outdated or broken electronic devices go, when they die.  Once they go there, cell phones, tablets, iPads and other gadgets are repaired, rejuvenated, resold and shipped to new owners, everywhere.

Fort Smith Supervisor Nancy Raney was determined to “dig up” some new revenue.  So when representatives from the Gadget Grave contacted her inquiring about the USPS’ package services, Nancy was quick to inform them of our exceptional USPS offerings and rates, without all the surcharges and hassles of dealing with one of our competitors. 

The company initially began bringing in a tub of packages every day.  As their business grew, so did their relationship with the Fort Smith Postal Team.  Supervisor Raney and Station Manager Patrick Koenig “dug deeper” and met with the business owner, educating him on one of our best offerings, free package pick-up. 

Now, the Gadget Grave is “buried” in business, and ships approximately 100 packages a day, which equals over $50,000 in new annualized revenue. 

No telling what how much more new revenue Nancy will “unearth” in the future! 


CONTRIBUTOR PATTI ROBINSON