BOONEVILLE RURAL CARRIER CELEBRATES A MILLION MILES OF  SAFE DRIVING

Booneville, AR Postmaster Scott Koenig (l) presented Rural Carrier Ruby Gartman with her Million Mile Safe Driver Award. She has completed 36 years of driving without an at-fault accident.

DOVER POST OFFICE EMPLOYEES CELEBRATE SAFE DRIVING

Dover, AR Post Office employees recently received Safe Driver Awards. Pictured l-r Rural Carrier Associate Janell Carabajal five years; Rural Carriers Michelle Brown 10 years, Anna Starling 10 years and Carla Dickson 15 years.

HECTOR, AR EMPLOYEES CELEBRATE SAFE DRIVING

Hector, AR Rural Carrier Carol Wygal (l) celebrated 18 years of safe driving and Rural Carrier Associate Debbie Smith (r) celebrated two years of safe driving

BLYTHEVILLE RETAIL ASSOCIATE CELEBRATES 25 YEARS OF SERVICE

Blytheville, AR Officer In Charge Tanya Smith (r) presented Retail Associate Sandra McGee with her 25 year Service Award and pin.

MARKED TREE EMPLOYEES CELEBRATE SAFE DRIVING

AR Manager Post Office Operations for Area 4 Chuck Hamilton (r) recently presented the Marked Tree, AR carriers with Safe Driver Awards. L-R Rural Carrier Tim Benton 30 years, City Carrier Assistant Brenda Saint 1 year, City Carrier Stacey Sparks 17 years and City Carrier Lance England 12 years.

HOT SPRINGS STATION MANAGER CELEBRATES 30 YEARS OF SERVICE

Congratulations to Hot Springs, AR Albert Pike Station Manager Karen Osowski (l) on 30 years of service presented by Hot Springs, AR Postmaster Danny Phillips (r).

OZARK CUSTOMER APPRECIATES HER CARRIER

Ozark, AR Rural Carrier Lesa Howell received a handmade lap quilt by one of her customers and the following letter expressing how much her customer service is appreciated.

“This is to thank you for all you do.  You always go above and beyond to make sure our packages are delivered to us, and kept safe and dry.  There have been a few times that I have had fabric delivered, and it was a relief to find out you had put it somewhere safely for me.”

MABELVALE CARRIERS CELEBRATE SAFE DRIVER AWARDS

Mabelvale, AR Rural Carriers are recognized for safe driving. Front Row L-R: Pam York 9 yrs, Michael Baquial 9 yrs; Back Row L-R: Tiffanie Wesley 9 yrs, Bonnie Eilers 20 yrs, Lee Jefferson 2 yrs, Cammie Price 11 yrs, Hewitt Pokorny 10 yrs; Not pictured Bernadette Williams 3 yrs.

LITTLE ROCK EMPLOYEE RECOGNIZED BY CUSTOMER FOR GREAT SERVICE

Little Rock, AR Secretary (a) Diana Smith recently received a letter of commendation from a Russellville, AR customer.

“Dear Postmaster,

I just wanted you to know how thankful I am for your employee Ms. Diana Smith.  A very important certified letter had been sent a week and a half ago.  Your carrier tried to deliver it but their office was closed.  I’m not really sure why it was attempted to be delivered again, but it sat in your Post Office for a week.

I called and talked to Ms. Smith. She was able to promptly locate the letter. She was able to have it delivered that day! She kept me informed the whole time until it was delivered.  It is so nice to know that there are such nice people who really care.  I feel like she went above and beyond to help me.  May God bless this sweet lady.”

PINE BLUFF EMPLOYEES RECEIVE SERVICE AWARDS 

Arkansas District Manager Post Office Operations Richard Wynn (l) and Pine Bluff, AR Postmaster Nate Balentine (r) presented 40 year Service Awards to Distribution Clerks Kerry Hinton (lc) and James Parnell (rc).

DEWITT RURAL CARRIERS HONORED FOR MILLION MILE SAFE DRIVING AWARD

Dewitt, AR celebrated two large milestones as two Rural Carriers were recognized with certificates, awards and an appreciation breakfast from Postmaster Audria Foran.  Rural Carrier Cecelia Blackwell (l) earned a 34 year Million Mile Safe Driver Award and Rural Carrier James Hageman (r) earned a 30 year Million Mile Safe Driver Award.

GREENWOOD RETAIL ASSOCIATE EARNS SECOND GOLD STAR AWARD

Greenwood, AR Postmaster Eddie Biggerstaff presented Retail Associate Hieu Nguyen with her second Gold Star Award.

OMAHA RURAL CARRIERS HONORED FOR SAFE DRIVING

The Omaha, AR Post Office recently celebrated employee with Safe Driving Awards.

L-R: Rural Carrier Jackie Vanblarcom9 yrs, Rural Carrier Patsy Stevens 13 yrs., Christina D’Alessandro 11 years, Omaha Postmaster Rob Miner

OSCEOLA RURAL CARRIER CELEBRATES 25 YEARS

Osceola, AR Postmaster Brian Schaeffer (R) presented Rural Carrier Patricia Branch with her 25 year certificate.

LOWELL RETAIL ASSOCIATES EARN GOLD STAR AWARDS

Lowell, AR Postmaster Donnie Knotts (l) and Manager Post Office Operations (a) Charles Redburn (r) presented Lowell Retail Associate Patty Marsh (c) with her third Gold Star Award for having a perfect Retail Customer Experience score. 

JACKSONVILLE RETAIL ASSOCIATE EARNS A GOLD STAR AWARD

Jacksonville, AR Postmaster Pamela Thomas (r), Acting Supervisor Michelle Sharp (center left) and Manager Post Office Operations Paula McDore (l) presented Jacksonville Retail Associate Nikki Bayani (center right) with a Gold Star Award for having a perfect Retail Customer Experience score.

CONGRATS NIKKI!

RUSSELLVILLE RETAIL ASSOCIATE EARNS HIS FIFTH GOLD STAR AWARD

AR District Manager Post Office Operations (A) Charles Redburn presented Russellville, AR Retail Associate Roger Ruston with his fifth Gold Star Award.

CONGRATS ROGER!

MOUNTAIN VIEW RETAIL CLERK EARNS FIFTH GOLD STAR

AR District Manager Post Office Operations Mark Merritt (r) presented Mountain View, AR Retail Associate Debbie Fitzpatrick (l) with her fifth Gold Star Award.

CONWAY RETAIL ASSOCIATE EARNS HIS SECOND GOLD STAR AWARD

AR District Manager Post Office Operations Mark Merritt (r) presented Conway, AR Retail Associate Marvin Kingsley (l) with his second Gold Star Award.

SPRINGDALE RETAIL ASSOCIATE EARNS A GOLD STAR AWARD

AR District Manager Post Office Operations (A) Charles Redburn (r) presented Springdale, AR Retail Associate Connie Hoskins with a Gold Star Award.

CONGRATS CONNIE!

ARKADELPHIA POSTMASTER CELEBRATES 30 YEARS OF POSTAL SERVICE

AR District Manager Post Office Operations Richard Wynn (r) presented Arkadelphia, AR Postmaster Kathy Phillips with her 30 year service award certificate and pin.

SILOAM SPRINGS RETAIL ASSOCIATE EARNS A GOLD STAR AWARD

AR District Manager Post Office Operations (A) Charles Redburn (r) presented Siloam Springs, AR Retail Associate Mark Ross (l) with his first Gold Star Award.

LITTLE ROCK CITY CARRIER RECEIVED 30 YEAR SERVICE AWARD

Little Rock, AR Industrial Station Manager (a) Zach Barnett (l) presented Little Rock, AR Industrial Station City Carrier Girard Pickett (r) with his 30 Year Service Award.

CONGRATS GIRARD!

GREENWOOD POSTMASTER AWARD FOR BUSINESS CONNECT LEAD

Arkansas District Manager Post Office Operations (a) Charles Redburn (r) presented Greenwood, AR Postmaster Eddie Biggerstaff (l) with a “Got Mail?” shirt and certificate for a successful Business Connect Lead.

CONGRATS EDDIE!

MALVERN RETAIL ASSOCIATE EARNS A GOLD STAR AWARD

Arkansas District Manager Post Office Operations Paula McDore (l) presented Malvern, AR Retail Associate John Hopkins with a Gold Star Award.

CONGRATS JOHN!

HAMPTON POSTMASTER RECEIVES HIS CERTIFICATE

Congratulations to Hampton, AR Postmaster Paul Frazier (r) as he receives his Postmaster Certificate from AR District Manager Post Office Operations Richard Wynn (l).

LITTLE ROCK CITY CARRIER RECEIVED 30 YEAR SERVICE AWARD

Little Rock, AR Industrial Station Manager (a) Zach Barnett (l) presented Little Rock, AR Industrial Station City Carrier Brian Laisure (r) with his 30 Year Service Award.

CONGRATS BRIAN!

SILOAM SPRINGS RETAIL ASSOCIATE CELEBRATES 35 YEARS OF POSTAL SERVICE

Congratulations to Siloam Springs, AR Retail Associate Diana Chaney on 35 years of service.

CROSSETT POSTMASTER AWARDED FOR GENERATING NEW REVENUE

Crossett, AR Postmaster Trisha Acord received the coveted “Got Mail” t-shirt and recognition certificate for generating $16,640 in new revenue for the Arkansas District and US Postal Service.

ALMA RETAIL ASSOCIATE EARNS HIS EIGHT GOLD STAR

Alma clerk, Jack Goodman, receiving his 8th Gold Star Award.  Pictured - Vickie Ramsey, OIC; Jack Goodman & Charles Redburn, A/MPOO 3.

SCOTT RURAL CARRIER RETIRES AFTER 32 YEARS

Congratulations and best wishes to Scott Rural Carrier Mary Jo Luebke on her retirement.

GRAVETTE RURAL CARRIER CELEBRATED AS A HERO

Gravette Rural Carrier Michelle Howard recently received a letter from the Postmaster General Megan J. Brennan for her bravery and selfless civic duty.

Michelle noticed smoke coming from a house on her route. After knocking on the door and not getting a response, she asked a neighbor to call emergency personnel.  Michelle later learned that the homeowner was asleep in the house. Her early alert resulted in minimal damage to the house and probably saved the homeowner's life.

Thank you Michelle for your service and commitment to your community and customers.

MABELVALE RURAL CARRIER A LOCAL HERO

Mabelvale, AR Rural Carrier Michael Baquial

On a recent Friday afternoon, Mabelvale, AR Rural Carrier Michael Baquial pulled up to a mailbox on his route and noticed a woman lying face up on the ground in her yard. 

He left the vehicle to check on the lady and discovered she was unconscious; fire ants were covering her face. He went directly to the neighbor and had them call 911 for help. Mr. Baquial stayed with the woman, removing the fire ants and attempted to wake her up. He checked her pulse to make sure she was still alive. 

While holding her in his lap she awakened. She had placed mail in her mailbox around noon and had been lying in her yard unconscious for over two hours due to an epilepsy incident.  Fire and rescue arrived to render medical assistance. If not for Mr. Baquail’s quick thinking this might have turned out differently. Mr. Baquial also checked on her the next day and was presented with a thank you card.

FORREST CITY RETAIL ASSOCIATE EARNED HER THIRD GOLD STAR AWARD

Forrest City Postmaster John Putt (r) presented Forrest City, AR Post Office Retail Associate Brenda Jones (l)  with her third Gold Star Award for having a perfect Retail Customer Experience score.

HOT SPRING ALBERT PIKE STATION RETAIL ASSOCIATE EARNED HER SECOND GOLD STAR AWARD

Congratulations to Hot Springs Albert Pike Retail Associate Rebecca Scantling for earning her second Gold Star Award for excellent customer service.

BOONEVILLE RURAL  CARRIER CELEBRATES 35 YEARS OF POSTAL SERVICE

Booneville Postmaster Scott Koenig presented Rural Carrier Ruby Gartman her service award for 35 years with the US Postal Service.

Congratulations Ruby!

MARION POST OFFICE TAKES PART IN THE COMMUNITY CHRISTMAS EXTRAVAGANZA

Marion, AR Retail Associate Tami Archer (in the Santa hat) explaining the features and benefits of using Priority Express

Children at the Marion, AR Christmas Extravaganza addressing letters to Santa at the US Postal Service booth 

Past and current Marion, AR Postmaster’s. L-R Arkansas MPOO Chuck Hamilton (Marion, AR Postmaster 2005-2007), Darla Hart (2009-Present), Jan Stalls (retired Postmaster 2007-2009)

LITTLE ROCK INDUSTRIAL STATION CARRIER HELPS A CHILD IN NEED

Little Rock, AR Industrial City Carrier Freddy Dunaway was approached by the Wakefield Elementary Principal about the possibility of adopting a needy child that would not receive any presents for Christmas. Freddy was thrilled about the opportunity to help a child in need as was his wife, Wendy.  The fun part was being able to have lunch with the child and give him a brand new bike for Christmas.  

EMPLOYEE ASSISTANCE PROGRAM - NEW EAP CONSULTANT

Dr. Karen Mathis has joined the USPS EAP team on September 29, 2014. Karen graduated from Walden University in Minneapolis, MN with her Doctorate in Clinical Psychology and holds a Masters of Science in Counseling Psychology from Tennessee State University in Nashville, Tennessee and Bachelor’s of Psychology from the University of Arkansas, Pine Bluff.  She was the Clinical Director for an agency in North Little Rock, Arkansas and continues to have a thriving private practice. Karen is excited to be with the USPS EAP and will be making several facility visits throughout the Arkansas District introducing herself and sharing the scope of EAP services available to all employees. 

   Dr. Karen Mathis and the EAP are here for you.

EAP Counseling offers support and guidance for you and your family as you deal with difficult situations. Confidential counseling are offered face-to-face, telephonically, or a combination of both.

EAP Consultations are a way for you to talk with a professional about a specific topic to get advice, information, or just have someone listen to your concerns.

EAP Coaching is designed to focus on your strengths and help you reach your personal and professional goals. Coaching sessions are not a counseling service and are offered face-to-face, telephonically, or a combination of both.

As always, all EAP services are free and confidential.

The EAP also offers a wealth of information, self-help tools, and calculators that you can access 24 hours a day, 7 days a week. Visit www.EAP4YOU.com now to learn more about the EAP and find helpful information, trainings, and articles.