Thursday, June 19, 2014

BEEBE RCA RECEIVES LETTER OF COMMENDATION




Beebe RCA Margie Dimas received this letter of commendation from a customer.

“On May 28, one of your employees certainly earned our gratitude for her extraordinary dedication to duty and concern for her customers. This sole purpose of this letter is to bring to your notice her dedication.  I do not know her last name but the first is, Margie.

We had medicine ordered and we were in much need of. On May 27, when it was not received in a timely manner, I contacted the pharmacy and found out it had been shipped via UPS.  Their website showed that on May 22, it was received by the Beebe Post Office and that delivery was attempted on Friday, May 23.  We did not know the medicine was at your office until contacting UPS.

My step father was killed by a teenage girl crossing the center line and hitting him head on.  We spent the day with the family and at the funeral.  We were only gone on May 23.

On Tuesday, May 27, after contacting your office we were told it would be delivered on Wednesday, May 28. I met the substitute carrier at the mail box.  She knew nothing of this. She was very concerned and apologized. She said “I will check at the end of my route, when I return to the office.  If I can find it, I will deliver it as soon as I get off work.” I told her she didn’t have to, but she did just that.  This took much of her own time, at a point that she must have been very tired and really wanting to be home.

I don’t know if the US Postal Service has any way to reward her for her this display of kindness and duty, but if it does, she deserves recognition.


She certainly has our gratitude.”

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